Identity & Access Management Workshop

Reliable, quality products and services require Identity and Access Management (IAM), especially when an organization depends on Internet-based applications. IAM, like quality, is a process rather than an event. And like quality, IAM requires alignment and integration with business processes in order to be effective and efficient. CSS views Identity and Access Management as a necessary dimension of quality, process management, and continuous improvement.

The Identity and Access Management Workshop is a highly focused, strategic planning effort that involves the major IAM stakeholders in a client's organization. Those stakeholders typically include executive management (e.g., finance, audit, compliance), key department representatives (e.g., HR and IT), and business process and application owners. The workshop serves the following purposes:

Familiarizes participants with IAM concepts and issues, and the objectives and outcomes of the project. This helps provide context and focus for the remainder of the workshop and the capability assessment.
Ensures alignment among stakeholders around the overall IAM project's goals, assumptions, constraints, and dependencies.
Ensures that all required stakeholders are identified and participate in the capability assessment. This may include some stakeholders not involved in the full workshop.
Identifies and prioritizes key elements to be addressed as part of the project. This serves to focus the capability assessment effort on those areas of greatest importance.

The workshop report provides immediate feedback to participants, and validates the data obtained and the decisions made during the workshop. The report also serves to reinforce the consensus developed during the workshop, provides guidance for future efforts, and helps communicate key aspects of the IAM effort to other constituencies.